Returns & Exchanges
At Kelme Store, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all Kelme tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship your exchange item within 5-7 business days.
